We build for the floor.
Unbound is the One Customer Platform. Calls, texts, deals, and campaigns land on the customer record.
The screens are the same in our cloud or your building, and compact enough to scan on a busy floor.
Four rules from running floors.
Operators live in this software for a whole shift. We learned these rules working next to them.
- Screens for a full shift.
We design every screen in full before we build it, and keep it compact enough to scan on a busy floor.
- Operators build it.
The people running the floor put workflows, forms, and bots together themselves. When code's needed, it's normal JavaScript.
- Bots share the list.
Bots pull tasks from the queues your team works, show up on the wallboard, and get graded like everyone else. Meet the bots
- Security in the data model.
Every record carries a record type, and permissions, encryption, and the audit log are built into the data itself.
Backed by BACK Ventures.
What people ask about us.
Who is Unbound for?
Teams that run phone, contact center, CRM, and marketing, from one seat to a thousand. Everyone works from the customer record.
Do you run your own voice and video?
Yes. We wrote our own SIP, media, and video engines, and they carry HD voice with geo routing in 100+ countries.
Where does Unbound run?
Wherever you need it: in our cloud, on your own servers, or both at once. It's the same product in each.
See the platform, then meet the team.
Spend 30 days with it on sample data and judge the work yourself, or talk to the people who built it.